Privacy Policy
Privacy Policy:
We ( “Srilakshmiswagruhafoods” ) are fully
committed to respecting your privacy and shall ensure that your personal
information is safe with us. This privacy policy sets out the information practices
of www.srilakshmiswagruhafoods.com (“Website”) including the type of
information is collected, how the information is collected, how the information
is used and with whom it is shared. Reference to “you” in this Privacy Policy
refers to the users of this Website whether or not you access the services
available on the Website or consummate a transaction on the Website.
By using or accessing this Website, you agree to the terms and conditions of
this Privacy Policy. You also expressly consent to our use and disclosure of
your Personal Information (as defined below) in any manner as described in this
Privacy Policy and further signify your agreement to this Privacy Policy and
the Terms of Use (being incorporated by reference herein). If you do not agree
with the terms and conditions of this Privacy Policy, please do not proceed
further or use or access this Website.
Definitions
“Force Majeure Event” shall mean any event that is beyond our reasonable
control and shall include, without limitation, sabotage, fire, flood, explosion,
acts of God, civil commotion, strikes or industrial action or any kind, riots,
insurrection, war, acts of government, computer hacking, unauthorized access to
your mobile or storage device, crashes, breach of security and encryption.
“Personal Information” refers to any information that identifies or can be used
to identify, contact or locate the person, to whom such information pertains
including, but not limited to, name, address, phone number and email address
disclosed by you in relation to the services available on the Website.
“Sensitive personal data or information” consists of information relating to
the following:
passwords;
financial information such as bank account or credit card or debit card or
other payment instrument details ;
physical, physiological and mental health condition;
sexual orientation;
medical records and history;
Biometric information;
any detail relating to the above clauses as provided to body corporate for
providing service; and
any of the information received under above clauses by body corporate for
processing, stored or processed under lawful contract or otherwise:
“Third Party” refers to any person or entity other than you or us.
Personal Information that may be collected and manner of its use
Personal Information provided by you in relation to the use of the Website: In
order for us to successfully deliver your order to you, we collect your
Personal Information as may be required for the purposes connected thereto when
you place an order on the Website.
We may be required to disclose such Personal Information to the Third Parties
solely in connection with purchase, sale and delivery of your order in
accordance with the terms and conditions stipulated by such Third Party.
We use the details provided by you during check out to ensure that orders have
are successfully delivered on time, and to keep you informed on the status of
your order.
Personal Information provided by you in relation to the registration process:
In order to provide you a safe, efficient, smooth and customized experience and
in order to take advantage of certain features available on the Website
including, but not limited to, public forums, accessing or uploading reviews or
taking part in surveys, you will be asked to complete an online registration form
which will provide us with Personal Information. In the event you register with
us, you will also be asked to choose a user identity and password in order to
identify yourself during future uses of the Website.
You can also register to join by logging into online accounts you may have with
Third Party service providers (“SNS”)(e.g. Facebook); each such account, a
“Third Party Account“, via our Website as described below. As part of the
functionality of the Website, you may link your account with Third Party
Accounts, by either: (i) providing your Third Party Account login information
to us through the Website; or (ii) allowing us to access your Third Party
Account, as is permitted under the applicable terms and conditions that govern
your use of each Third Party Account. You represent that you are entitled to
disclose your Third Party Account login information to us and/or grant us
access to your Third Party Account (including, but not limited to, for use for
the purposes described herein), without breach by you of any of the terms and
conditions that govern your use of the applicable Third Party Account and
without obligating us to pay any fees or making us subject to any usage
limitations imposed by the applicable SNS. If you decide to register by logging
into a Third Party Account via our Website, we will obtain the Personal
Information you have provided to the applicable SNS (such as your “real” name,
email address, profile picture, names of SNS friends, names of SNS groups to
which you belong, other information you make publicly available via the
applicable SNS and/or other information you authorize us to access by
authorizing the SNS to provide such information) from your Third Party Accounts
and use that information to create your account and profile page and you will
become a member. Depending on the Third Party Accounts you choose and subject
to the privacy settings that you have set in such Third Party Accounts, you
understand that by granting us access to the Third Party Accounts, we will
access, make available and store (if applicable and as permitted by the SNS and
authorized by you) the information in your Third Party Accounts so that it is
available on and through your account on the Website. If there is information
about your “friends” or people with whom you are associated in your Third Party
Account, the information we obtain about those “friends” or people with whom
you are associated, may also depend on the privacy settings such people have
with the applicable SNS.
We also collect the information that is not Personal Information you provide as
part of registration and the administration and personalization of your account
profile.
While we recommend that you register yourself with us to maximize your
experience on the Website, this is feature is optional and you may opt out of
registering on the Website and continue to use the Website as a guest. However,
if you choose to by on the Website, you will have to provide certain Personal
Information that is necessary for us to process and complete delivery.
Cookies: Cookies are small pieces of information saved by your browser. Cookies
are used to record various aspects of your visit and assist us to provide you
with uninterrupted service. Cookies may be set in your browser by us when you
access the Website or may be set in when you visit Third Party websites.
This anonymous information is maintained distinctly and is not linked to the
Personal Information that you submit to us. We use cookies collected to:
Authenticate your login information;
Enable our security features;
Show you advertising; and
Improve and develop the features of the Website.
Please feel free to change your browser settings if you do not wish to accept
cookies. However, please note that changing your browser setting may affect
your experience on the Website.
Collection of Sensitive personal data or information: We do not collect, store
or process Sensitive personal data or information as part of our services on
our Website.
Others:In addition to the cookies, we may also collect information to enable us
to better understand you so that we can improve your user experience; to assist
our customer service and technical support personnel; and put processes in
place to prevent fraud and unlawful use. In an effort to make the Website affective
and improve the Website, certain information may be collected each time you
access the Website. Such information may be saved in server logs in an
encrypted form which may not identify you personally. Such information or data
may include, but shall not limit to, IP address, your server details, duration
of your visit, date, time or purpose of your visit. In addition to cookies we
use web beacons, ad tags, pixels to advertise as part of the Website. The
abovementioned data may be used by us and may be shared with our sponsors,
investors, advertisers, developers, strategic business partners or other
associates to enhance and grow the user experience in relation to the Website.
Other uses of the information provided: We make all efforts to ensure that we
collect only such Personal Information that we believe to be relevant in order
to record, support, facilitate your access to the Website.
Sharing information with Third Party service providers in relation to the
Webiste: To the extent necessary to provide you the Website, we may provide
your Personal Information to Third Party contractors who work on behalf of or
with us to provide you with such services, to help us communicate with you or
to maintain the Website.
Communication: We may offer email, app notifications, short message service
(sms), multimedia message service (mms) or other forms of communication to
share information with you about certain promotions or features the Website may
choose to offer or about our affiliates, subsidiaries, business partners,
advertisers and sponsors. You may receive such communication when you have
registered as a user.
Legal proceedings: In the event we are required to respond to subpoenas, court
orders or other legal process, your Personal Information may be disclosed pursuant
to such subpoena, court order or legal process, which may be without notice to
you.
Link to Third Party apps and websites
The Website and any communication sent to you may also contain/display Third
Party advertisements and links to other websites or products and services. You
agree and acknowledge that these apps and websites are operated by Third
Parties and are not controlled by, or affiliated to, or associated with us
unless expressly specified. We are not responsible for any form of transmission,
whatsoever, received by you from any such Third Party. Accordingly, we do not
make any representations concerning the privacy practices or policies of such
Third Parties or terms of use of such websites or apps, nor do we control or
guarantee the accuracy, integrity, or quality of the information, data, text,
software, music, sound, photographs, graphics, videos, messages or other
materials available on such websites or apps. The inclusion or exclusion does
not imply any endorsement by us of the website, the Third Party, or the
information on the website. The information provided by you to such Third Party
websites shall be governed in accordance with the privacy policies of such
websites and it is recommended that you review the privacy policy on any such
websites and apps prior to using such websites.
These Third Party websites and apps and advertisers may use technology to send
the advertisements directly to your browser. In such cases, the Third Party
websites or advertisers automatically receive your IP address. They may also
use cookies, JavaScript, web beacons and other technologies to measure the
effectiveness of their advertisements and to personalize advertising content.
We do not have access to or control over cookies or other features that such Third
Party websites and apps and advertisers may use, and the information practices
of these Third Party websites and apps and advertisers are not covered by this
Privacy Policy. Please contact them directly for more information about their
privacy practices.
Security
We strive to ensure the security, integrity and privacy of your Personal
Information and to protect your Personal Information against unauthorized
access or unauthorized alteration, disclosure or destruction.
We are not responsible for any breach of security or for any actions of any
Third Parties that receive your Personal Information. The Services also linked
to many other sites and we are not/shall be not responsible for their privacy
policies or practices as it is beyond our control.
Notwithstanding anything contained in this Privacy Policy or elsewhere, we
shall not be held responsible for any loss, damage or misuse of your Personal
Information, if such loss, damage or misuse is attributable to a Force Majeure
Event.
Srilakshmiswagruhafoods shall address your discrepancies and info with respect
to processing of information in a time bound manner. For this purpose, Srilakshmiswagruhafoods
has appointed Grievance Officer, who will redress your info expeditiously but
in any event within one month from the date of receipt of grievance, and who
can be reached by sending a letter marked to the attention of The Grievance
Officer to Srilakshmiswagruhafoods, or sending an email to info@srilakshmiswagruhafoods.com
